You've heard of open-source software in which "volunteer" programmers around the world collaborate on a piece of software code and release it to the community free. The "open source" model is also influencing other industries from bio-tech to marketing and product innovation. It's sort of a "Wisdom of Crowds " approach to business.
Consider for a moment how most advertising or marketing campaigns get developed. A marketing decision-maker in a firm has a goal to increase revenue. Using all her best training, she (if she's one of the better marketers...how many campaigns get launched without any research or feedback?) holds a few focus groups, interviews salespeople, and consults with market data to develop the message, the reach plan, the "offer", etc. She most likely works with an agency to build the creative and launch.
Continue reading 'Open Source Marketing and Product Innovation'Unfortunately we’ve had to cancel the Martinsburg leg of the Next Generation Marketing tour.
For anybody already signed up, somebody will be in touch over the coming days about your refund.
We apologize for any inconvenience and ask you to keep your eyes peeled for any additional Next Generation Marketing dates in the future.
Now there's a snippet of advice you will rarely hear from an ad agency or marketing consultant. However, that's just what Gap, that historically ubiquitous purveyor or tragically hip TV advertising (here's a fun spoof ), has done.
Few brands invested as heavily in television and print advertising as Gap. According to Ad Age , "Marketing expenditure at Gap Inc. was trimmed 18% during the quarter, driven by the absence of TV ads for the Gap brand, company executives said. That contributed to a 40% jump in profits at Gap Inc., compared to the same period a year ago."
What's behind this shift? For one thing, the economy. In these shaky times, Gap found that aggressive brand advertising was not driving as much foot traffic. Instead, they shifted their marketing focus on capturing revenue in-store via merchandising to the folks who were already moving through their aisles.
"It's a waste of money [for the Gap brand to advertise right now]," said retail analyst Jennifer Black. "In this kind of an economic environment, traffic is slow anyway, and there's so much competition with advertising. ... If there was a time for them to do this, it's not that bad of a time. You really want to yell and shout and scream about the product when it's really fantastic."
Which leads us to the second reason Gap pulled back: their brand is well-known, but suffering. Fashion brands are notoriously fickle, and the Gap has been limping for a while now. Why blow tons of advertising dollars until the brand is fixed?
Note that during this time, Gap's revenue has declined while profits went up. There is a clear trade-off. Gap is not building for the future with this strategy, it is simply watching the bottom line. Is this smart for any company in difficult economic times, or for those facing financial pressure?
Not necessarily, but it is worth summarizing the lessons from Gap's experience:
- If you drop advertising, prepare to face a drop in new customers and overall revenue.
- Cutting advertising will boost profit, but probably only in the short-term.
- Don't burn advertising dollars if your brand and value proposition are not effective; you'll only be adding to the noise in the marketplace and will most likely not drive a healthy return on investment. (Note the retail consultant's reference to "...there's so much competition with advertising." If you're brand can't break through, you're probably wasting major dollars.
Right. Now we look round a few sites in order to pound them into the mud for their marketing folly. (Not overly follysome you’ll notice)
Question about video placement and click through rates - getting stuff noticed etc.
Call to action buttons. Put the video in a prominent position. Build in a way to gather testimonials. RSS Feed to news section. More choices for interaction
New Media 2.0 blogs and whatnot for the banking industry.
Well it’s regulated and staid. Dull and stuffy. MSN money - use tools/widgets and such.
Show a younger demographic a bit more openess and visibility - especially a credit union. Alignment.
Public Sector Blogging.
People are going to complain no matter what. Political transparency people. These problems don’t go away but it’s also an avenue to plant more positive stuff and develop a more positive conversation. Rather than anonymous detractors tackle them head on. A valid point for all businesses and folks wanting to blog. Pull your head out of the sand. Don’t be an ostrich.
Goodwill advocacy ambassadors. Remember to be proactive. It doesn’t have to be a singular effort, the more the merrier.
Now if there’s one thing I’m taking from today, or has become apparent in this really good little end session, and it’s that the morning’s initial negative comments / general ambivalence to blogs and blogging seems to have been turned around. Not only do more people seem more accepting but the room seems to get it more than they did.
Perhaps I’m wrong and hopefully you’ll set me right.
So an exceptional job, gentlemen. It’s been an absolute pleasure from my point of view.
All your comments are gratefully received.

Recent Comments