Author Archive for Skip Lineberg
We are proud to share news that Marketing Genius from Maple Creative is now ranked among the top advertising and media blogs in the world, according to Advertising Age. We are presently ranked #393 out of 600 total blogs. Not bad ... even if you do have to scroll several times to find us on the list.
The Power 150 is a ranking of the top English-language media and marketing blogs in the world, as developed by marketing executive and blogger, Todd Andrlik. It's really as simple as that, except that the name isn't strictly accurate: It currently ranks more than 500 blogs written about all types of media and pretty much every imaginable marketing discipline. It's now housed on Ad Age, partly because we thought it'd draw some traffic and links for us, but also because both Todd and Ad Age figured it was a useful service to rank and showcase all these sources of information in one place, where thousands of readers could discover them. With more than 700,000 registered users on our site and a host of daily and weekly products, we also hope we can grow the traffic to Todd's creation and some of the blogs it highlights.
Methodology
What Todd came up with is a largely objective ranking, which is probably why it's already gained such popularity among marketing and media bloggers. It uses a basic multimetric algorithm to obtain a final ranking based on the sum of eight sources, seven of which come from Google, Bloglines, Alexa, Yahoo! and Technorati. The last is Todd's own personal subjective measure. In the case of a tie, individual scores for a blog are weighted in the following order (from highest to lowest):
Todd Points (1 to 15): As the only subjective measure in the Power 150 algorithm, 1 to 15 opinion points were assigned to each blog. Todd Andrlik values frequent, relevant, creative and high-quality content. The use of audio, video and graphics is also heavily weighted in the Todd Points.
Yahoo InLinks (1 to 30): Much like Technorati's InLinks count, Yahoo uses its Site Explorer to tabulate the number of links to a particular blog. We then scale this number down to a 30-point scale.
Technorati Ranking (1 to 20): Technorati ranking analyzes the number of sites pointing to a particular blog. The more link sources referencing your blog, the higher the Technorati ranking. Similar to the Bloglines Subscribers value, Technorati ranking ranges were determined (i.e., top 9,000, top 10,000, top 20,000, etc.) and each range was assigned a number (1 to 20) that was used in the Power 150 algorithm.
Technorati Authority (1 to 20): Much like the InLinks count, Technorati's Authority count is the number of blogs (as opposed to individual links) that link to a particular blog. This number is then scale down to a 20-point scale.
Technorati InLinks (1 to 20): Technorati tallies the number of links to a particular blog, and we then scale that number down to a 20-point scale.
Alexa Points (1 to 15): Alexa ranks sites with an algorithm that incorporates page views and reach (the percentage of all web users who have visited that particular site). For the Power 150, we take that rank and assign it a proportional score between 1 and 15 and factor it into a blog's total score.
Bloglines Subscribers (1 to 10): Bloglines displays the number of feed subscribers. Subscriber ranges were determined (i.e., more than 20, more than 30, etc.) and each range was assigned a number (1 to 15) that was used in the Power 150 algorithm.
Google PageRank (0 to 10): Google PageRank is a link-analysis algorithm that interprets web links and assigns a numerical weighting (0 to 10) to each site. High-quality sites receive a higher PageRank. The actual PageRank number was used in the Power 150 ranking algorithm.
Collective Intellect (0 to 10): Collective Intellect is a social media analytics company that works with brands to evaluate consumer opinion, measure buzz, identify customer sentiment and manage corporate reputations at the industry, company, brand, campaign and messaging levels. For the Power 150, Collective Intellect's authority ranking uses a patent-pending algorithm to calculate an author's authority on a topic, including such measures as link-analysis between on-topic posts, topic density, author's percent of contribution to the topic, number of comments and post quality.
This honor is to be shared by all of you, our entire community of marketing geniuses. It goes to show how important all of you are who comment, contribute, link to, recommend, tag and 'favorite' this and other blogs. Thanks! We couldn't have done it without you.
At Next Generation Marketing, we recently presented a great deal of information about referrals. I wanted to share some additional information and resources about this important topic. It's worth a deeper look.
We all know that people live, socialize and communicate within networks ... and today across social networks such as blogs, forums, e-mail, Twitter, Facebook, etc. People talk about their kids, hobbies, their vacation destinations and their favorite sports teams; naturally people also share their experiences as consumers.
Studies prove this. The Coca-Cola Company conducted a study in the late 1960's and found that a highly satisfied customer is likely to tell four to five people, on average, about a positive experience. On the other hand, a bad experience will also be communicated—to an even greater extent. Coke learned that a dissatisfied customer is likely to spread the bad news to nine or 10 people.
Such information provides substantial motivation to the business owner to seek out and repair customer complaints. In fact, such situations create an opportunity for a company to inspire a loyal, engaged customer. (Remember, you cannot convert a customer to a loyal advocate. You have to inspire them to become advocates.)
When a company successfully recovers from a service snafu (i.e., makes it right for the customer and successfully addresses the situation), it can be a very powerful experience. The Coca-Cola study found that in service recovery situations the consumer is likely to share the news of the resolved problem with nine to 15 people. Today with the prevalence of social networking tools the numbers are likely multiplied. Still, the ratios are likely to remain intact.
As Justin Seibert explained: "You only have two opportunities to make a good first impression. One occurs upon initial contact; the other occurs after you've screwed up (and fixed things)."
- Search No Evil
- Inspire No Evil
- Speak No Myths of Evil
Pictured above (left to right): Justin Seibert - President, Direct Online Marketing, Wheeling, West Virginia; Skip Lineberg - Chief Creative Officer, Maple Creative, Charleston, West Virginia; and Jeff James - CEO, Mythology, Charleston, West Virginia.
Photo courtesy of Jason Keeling, photographed at Next Generation Marketing, Huntington, W.Va. May 13, 2008.
CAMC Chief Marketing Officer Elizabeth Pellegrin was our lunchtime marketing Rock Star. She spoke to the sold-out crowd at Next Generation Marketing in Charleston about a day in the life of a CMO and the high-level view of the fit for new marketing in the overall marketing mix. http://MarketingGenius.blogspot.com
A couple weeks ago I attended a presentation on ethics in business in Charleston, West Virginia. The presenter, a tenured professor from a respected local university, was commenting on how consumers are justified to expect honesty in corporate communications. Telling the truth was right and just and a mark of corporate integrity, he explained. Then, recognizing the need to clarify his statement, he paused to note the following exception: “Well, except for marketing and advertising. We all know that marketing communication is inherently full of lies.”
I almost fell out of my chair. What was plain to him was entirely troubling to me. He was inferring that marketing is devoid of ethics.
Maybe I should not have been so shocked. After all, Seth Godin, one of America’s most popular and respected marketing gurus, published a book entitled, All Marketers Are Liars. (And he’s a marketing guy!)
It troubles me that marketing is plainly perceived to be full of lies. How did we get to this point? More importantly, what can we do about it? Help me out with your thoughts and suggestions, my dear marketing geniuses.
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