Archive for the 'Speakers' Category Page 3 of 5



Did You Use Quicken, TurboTax or Quickbooks Today?

Today was Tax Day in America. If you used Quicken, TurboTax or QuickBooks to help prepare your tax filing, you were not alone. You were joined by millions of Americans who use software created and produced by Inuit Corp. And you can thank the guy in the photo at the left.

Intuit’s President and CEO is West Virginia native, Brad Smith. He has graciously agreed to come and serve as the keynote speaker for the Charleston Area Alliance’s Annual Celebration on May 6th. This is a tremendous opportunity for us to hear from one of the nation’s technology leaders. We are so fortunate to have Brad coming to this great event, and I hope you will join me in attending and learning how Brad’s West Virginia roots have shaped his leadership style.

When it comes to leadership, Brad Smith is a highly accomplished and successful leader. Upon joining Intuit, he had a meteoric and battle-tested rise to the top. Serving in each of the company’s five business units over an intensive, five-year period, Brad became known as the leader within Intuit who could “sell” change to the employees. As many of you know, there are not many challenges tougher than getting several hundred employees to embrace and accept new programs, new ways of doing thing or new ideas. He did it, establishing himself as a true leader and change agent.

It never ceases to amaze me how many corporate leaders come from West Virginia! Brad Smith is a native of Kenova, West Virginia. After attending Marshall University, Brad went on to graduate studies at Aquinas College in Michigan. His prior corporate experience includes Pepsi, ADP and Advo. Brad’s full bio is here.

Please register now to attend. Don’t miss this tremendous learning opportunity!

Cross-posted from the Maple Creative Marketing Genius Blog

eBay Ink Blog: An Exercise in Joining the Conversation

For those readers that attended Online Marketing: Innovations that Work outside of Pittsburgh (I would say Pittsburgh, PA, but apparently it’s not necessarily to mention Pennsylvania because of the “h”) last fall, you will remember Jose Mallabo from eBay Inc. presenting about online pr.

Since that time, I’ve had a lot of interesting conversations with Jose about the steps eBay is taking to join the conversation. Earlier this week, I even had the opportunity to visit Jose on eBay’s main campus (you know a company is large when it has any campus, let alone multiple ones). During that time, I was able to meet Richard Brewer-Hay and get a sneak peek at eBay’s new corporate blog: eBayInk. Pretty good stuff. I was talking with Paul yesterday and said they seemed to have hit everything I think we would have recommended (except for the fact that I can’t seem to easily pull the logo – sorry, but I’m way too tired to open up photoshop).

Continue reading ‘eBay Ink Blog: An Exercise in Joining the Conversation’

SEM II: Join the Evolution

Alright, I said I’d never do this, but I’m going to try and give live blogging a shot.  I’m presenting on paid search marketing in a little bit (but not live blogging that – what a trick that would be), but first up is Neal Rabogliatti from Catalyst Connection in Pittsburgh.  He’ll be talking about search engine optimization.

The conference is SEM II: Join the Evolution and is being hosted by eBizITPA.

The agenda:

* a review of his speech at SEM I back almost a year ago

* designing for success – we talked about this a little before hand and it should be really interesting for the crowd (great turnout today, btw, with a lot of walk ups in a very snowy Erie)

* social media

* helpful online tools

1st really good point: Web developers are really astute and great at their craft from a technical standpoint (mostly), but often they will benefit from working with seo or marketing folks.  Highly agree – both teams benefit from working together.

Good analogy for putting Web sites together: measure twice, cut once.  I remember my dad beating that into my head when I was younger.  Develop a plan.   Think about seo AND user friendly design, conversion, analytics, promoting, monitoring, managing.

Aah – a nice memory from my LA days – “ask for the order.”  It’s not just when a sales person speaks with a person – it’s important for your Web site to do the same.

Neal’s from Catalyst Connection, a great outfit for businesses that believes in lean and related management processes.  Going through the process for putting together an effective, seo friendly Web site.

Talking right now about businesses using keywords that THEY know.  Need to figure out what people are actually searching for.  Also talking about the different number of searches for singulars vs. plurals.

SEO basics – 2 steps:

1. Indexing pages; ranking is based on the content of the indexed page.
2. Ranking  = relevance; broken into 3 parts:
a. page content (keyword density)
b. organizing codes (meta)
c. link popularity

I usually break #2 into two parts when explaining to seo newbies, but this makes sense too, separating on screen page content out from meta.

Folders and root directories – how do you organize?  Name dropping with Jill Whalen, Danny Sullivan, etc. (all named are great industry sources)

Hits on one of my biggest pet peeves – frames.  Arrgh!  Going onto  div / layers instead of tables now.  He’s 100% right, but (don’t tell anyone – I still use tables for quick stuff just b/c it’s so much easier for me – don’t let me personally do any page layouts for your site).

CSS – this is all really good stuff for business execs, owners, small businesses, everyone who’s not doing this for a living.  Things that are more than they need to know from a ‘how do you do it perspective’, but can grasp fairly quickly and will help them be able to dictate how their site should be built.

Navigation – link structure – comparing it to a giant circuit board.

Social media – points out that it’s not just for kids (anymore) or goofy wedding videos.  bookmarking sites, media sharing sites, blogs, and content syndication.  Talks about a polyurethane (sp?) stamping company client of his – put the video of how it works onto youtube.  Great results.  I love examples from manufacturing companies!

On digg stuff now – touches on, but doesn’t really go into being wary of the strong backlash you should prepare for if you post the wrong type of article / press release / news story.  Some good strategy points, including the importance of participation, being real, and offering value.

Lists some helpful tools like keyword discovery and other keyword suggestion tools.  My favorite question (the one I’d ask) from the audience: “Is it free?”

Brought up another one that he said someone will kill him if they knew he brought it up.  I like Neal and don’t want to see him dead, so I’m not putting it in here.

Talking about analytics – going into Google Analytics right now.  I’m not linking to them – figure they have enough juice as is and might be able to survive without one from this blog post – maybe!

Another good one – Domain Tools.  I’m not as big a fan of alexa, but having that information along with the other info it provides doesn’t hurt.  Having a private conversation with Cathy von Birgelen about alexa right now.   Seems like a better tool for site owners to point to to try and sell ad space.

Onto site maps now – not the traditional one that you click on when you see sites, but xml ones.  VERY important.  robots.txt, too.  Neal’s saying not to list disallows anymore b/c they don’t work; instead, under disallow, use <sitemap_[url].txt>  Everything’s standardized among the major search engines.

Going into real world examples right now.  Ahh, now I know how to spell urethane.  Holy cow – I just looked up and it looks like I got it right.  He’s being very nice and trying not to offend me on behalf of tpaid search folks everywhere talking about cost reduction.  As I told him ahead of time, I’m always in for cost savings!  Be smart with budgeting, bidding, testing, keywords used and on and on.  I don’t want anyone to spend more than they have to to get great returns!

He brings up a great story about a company getting bought out.  Since their site seo ranked higher than the parent company they decided to ditch the old site.  Reminds me of one of our clients.  They do business all over the world and do stuff in Australia quite a bit.  There are some jobs that are too small for them to do the travel, so they turn it over to partners.  The CEO was grinning ear to ear in talking about how mad the other company gets that a US company gets the lead and not the company in the Aussie’s (remember, pronounce with a ‘z’, not an ’s’) on backyard.

Good speech all around, Neal.

Video Presentations Now Available

Following on from the conference last month, we finally have the videos of the presentations in their entirety for you to take a look at. If you attended the conference then you should have been sent your own login which allows you to access each presentation in video format and the accompanying powerpoint presentation. If you haven’t received any login information, please get in touch with us and we’ll get it sorted for you.

The videos were shot, edited and uploaded by the Network Learning Alliance:

The Network Learning Alliance is a virtual training environment designed to support the West Virginia Information Technology labor market which targets federal contracting opportunities. As an initiative of the West Virginia High Technology Consortium (WVHTC) Foundation, a 501(c)(3) non-profit organization based in Fairmont, W.Va., Network Learning Alliance is facilitating the education of the IT industry workforce through its partners; the Workforce Investment Board (WIB) One-Stop Centers, West Virginia University, Fairmont State University, West Virginia University Institute of Technology, and select private training providers.

This project is building the regional workforce development system’s capacity to meet the needs of a growing federal IT marketplace in north-central West Virginia. It focuses on the development of specific educational programming aligned to meet the needs of the region’s high-technology business sector.

Network Learning Alliance, through the assistance of its parent organization and partnerships, has identified a gap between the current workforce development system and the needs of the companies in the regional IT Industry. Economic analysts project that within the next 12 months an estimated 350 to 400 new technology-related jobs and support positions will be added to the regional economy. To ensure the long-term stability and growth of the region, these companies must consistently recruit and retain highly qualified employees, upgrade existing employee skills, and stay at the leading edge of technology.

To accomplish this goal, Network Learning Alliance is creating educational programming that aligns with the identified needs of the IT employers. By focusing on the latest instructional technologies, Network Learning Alliance is creating a unique educational model that will facilitate content and educational services to regional government contractors.

Hopefully, we’ll have a few clips to be able to show you before long that may entice a few of you who didn’t attend the conference to view proceedings from the comfort of your own computer chair. If you feel so inclined.

It’s a shame I can’t make an excuse to kick back myself and watch the whole thing in glorious technicolor as you don’t need to watch them all at once. You can take your time and view each presentation as and when you feel like it in chunks that are palatable to you or suit your particular schedule.

And whilst we’re on the subject of e-learning and West Virginia, Justin Seibert of Direct Online Marketing™, who gave a great presentation on New and Proven Uses for Search Marketing, has been published in the latest edition of the West Virginia Executive. I’d love to be able to point you in the right direction via a link, but it hasn’t been put up on the Web as of yet.

You’ll just have to go out and purchase a copy. (Or wait until I put the link up!)

Lindsay Patross: Business Blogging Basics

Lindasy Patross

Lindsay works in online community building, managing the corporate blog for Spreadshirt and the website. Read Lindsay’s full speaker bio.
Business blogging, whilst not always free is remarkably cheap. Big shout out to Wordpress being the best blogging platform know to man, woman or child.

Here we go with what blogs are and why you should have one. Blog is a type of Web site. It’s chronologically backwards content – the newest is generally first. If we’re taling categories in a blog on this particular blog you’re reading the categories are down the left hand side. You place posts within those categories.

Comments vs no comments. You can have either. It’s a great feedback channel but can also be a spam headache.

RSS feeds – your blog can be read in a feed reader such as Google Reader . (Here’s a list of other RSS readers.) You can read many blogs at one time. \Good for skimming. To subscribe to the Online Marketing: Innovations that Work blog’s feed just click on this RSS button in the left sidebar. Aggregate your chosen content and let it update and you see the updated sites when you login to your reader.

Q. IS there a time you wouldn’t want to use an RSS feed as you’d rather drive people directly to your site.

Vanity searching for Lindsay Patross. Copy the RSS link to your RSS reader and it will update if you’ve been mentioned. Ties into what Justin Seibert was saying about reputation management earlier. Follow the conversation whether it’s good or bad. You need to know what is being said about you online.

Blogs are a great method of interactive engagement. Word of mouth recommendations.

Why should business blog?

Share info with customers; get feedback from customers; industry information; interesting and fun facts; learn to use your own products differently; establish a brand for yourself or your company. Start a global microbrand!

Passive content. Good for SEO. Tell a story. Humanize! Check the Spreadshirt blog.

LIST OF DIFFERENT BUSINESS BLOG EXAMPLES.

Discretion can be the better part of valor in relation to what you put on your blog. Negative commenting. Be honest and respond to criticism.

SET UP A BLOG:

Here’s a blog software list.

Don’t forget google’s blogger which is free and easy to start with.

Don’t regurgitate. Add to the conversation, don’t repeat it.

lorelle.wordpress.com

Q. How do you get people to link to your blog?

A.Write good content.

Q. CEO of Whole Foods making remarks to drive competition’s price down.

A.Laws of business etiquette should apply to the Web. Better to be honest and transparent

Q.Should a blog be part of a site or separate?

A.It can be closely branded to your site or talk about completely different stuff.

Q.How long would it take for marketing staff to maintain a corporate blog?

A.It depends on the type of content you’re putting up If you just want to be informational put simple stuff up as and when.